Frequently Asked Questions
Everything you need to know about your new favorite pairs.
What materials are Pairs Socks made from?
We use a premium blend of combed cotton, moisture-wicking nylon, and a hint of spandex to ensure a soft feel, breathability, and the perfect amount of stretch for all-day comfort.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for unworn socks in their original packaging. For hygiene reasons, socks that have been removed from their carding or worn cannot be returned.
How should I wash my socks to make them last?
To maintain the vibrancy and elasticity of your Pairs Socks, we recommend machine washing them inside out on a cold cycle and tumble drying on low heat or air drying.
Do you offer bulk discounts or subscription boxes?
Yes! We offer a 'Build Your Own Bundle' discount for orders of 6 pairs or more, and our monthly subscription service delivers fresh designs to your door at a 20% discount.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.